Privacy Policy
Nick Rock Posters respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect personal information when you use our website, place an order, contact us or subscribe to updates.
This may include:
Your name
Email address
Phone number
Billing address
Shipping address
Order and purchase information
Payment-related information
IP address and browser/device information
Information you provide when contacting us
Payment information may be processed securely by third-party payment providers. Nick Rock Posters does not necessarily store your full payment card details.
2. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange delivery of purchased products
Contact you regarding your order
Provide quotes or pricing for products listed as Price on Application (POA)
Respond to enquiries and customer service requests
Process payments and refunds
Improve our website, products and services
Prevent fraud or misuse of our website
Send marketing communications where you have agreed to receive them
Meet our legal and administrative obligations
3. Price on Application Products
Some products on our website may be listed as POA, Price on Application, or displayed with a price of $0.00.
When you submit an order request for these products, no payment may be required at that stage.
We may use the contact information provided during checkout to contact you regarding product availability, final pricing, payment and delivery arrangements.
4. Cookies and Website Data
Our website may use cookies and similar technologies to help the website function properly and understand how visitors use the site.
Cookies may be used for purposes such as:
Remembering items in your shopping cart
Maintaining website sessions
Improving website functionality
Measuring website traffic and performance
Supporting security and fraud prevention
You can control or disable cookies through your browser settings. However, some parts of the website may not work correctly if cookies are disabled.
5. WooCommerce and Online Orders
Our website may use WooCommerce to manage products, shopping carts, checkout and orders.
When you place an order, information required to process the transaction may be stored within our website and shared with service providers involved in completing your order.
This may include payment providers, delivery services, website hosting providers and other service providers necessary to operate our business.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties where required to provide our services, including:
Payment processors
Shipping and courier providers
Website hosting providers
Website and IT service providers
Analytics providers
Professional advisers
Government authorities where required by law
We only share information that is reasonably necessary for the relevant purpose.
7. Payment Security
Payments made through our website may be processed by third-party payment providers.
These providers may collect and process payment information according to their own privacy policies and security procedures.
We take reasonable steps to ensure that the services we use are appropriate for handling online transactions securely.
8. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no internet transmission or online storage system can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We may retain order, transaction and customer information for as long as reasonably necessary to:
Complete transactions
Provide customer support
Maintain business and accounting records
Resolve disputes
Meet legal or regulatory requirements
Information that is no longer required may be deleted or anonymised where appropriate.
10. Marketing Communications
If you subscribe to our mailing list or agree to receive promotional communications, we may send you information about products, promotions or updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
11. Accessing or Correcting Your Information
You may contact us if you would like to:
Request access to personal information we hold about you
Correct inaccurate or outdated information
Ask questions about how your information is handled
Request deletion of certain information where appropriate
Some information may need to be retained for legal, accounting or transaction-record purposes.
12. Third-Party Websites
Our website may contain links to external websites.
Nick Rock Posters is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
13. Children’s Privacy
Our website and products are intended for general customers and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children without appropriate consent.
14. Australian Privacy Requirements
Nick Rock Posters aims to handle personal information responsibly and in accordance with applicable Australian privacy requirements.
Where applicable, this may include obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will be published on this page together with the date it was last updated.
16. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Nick Rock Posters
Australia
Email: info@nickrockposters.com
Website: www.nickrockposters.com.au
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